Refund policy

🔁 Return & Refund Policy – TRENDORA

Last updated: January 2026

At Trendora, customer satisfaction is our top priority. Please read our Return & Refund Policy carefully before making a purchase.

✅ Eligibility for Returns

We accept returns only under the following conditions:

  • The product is damaged, defective, or wrong item delivered

  • The issue is reported within 48 hours of delivery

  • The product is unused, unwashed, and in its original packaging

❌ Returns will not be accepted for:

  • Change of mind

  • Used products

  • Products damaged due to customer misuse

  • Items without original packaging

  • Products marked as Non-Returnable

🔁 Return Request Process

To initiate a return or replacement:

  1. Contact us within 48 hours of delivery

  2. Share your Order ID and clear photos/videos of the issue

  3. Our team will verify and approve the request

  4. Return or replacement instructions will be shared via WhatsApp or Email

💰 Refund Policy

  • Once the returned product is received and inspected, refunds will be processed within 5–7 business days

  • Refunds will be issued to the original payment method

  • For Cash on Delivery (COD) orders, refunds will be processed via UPI or bank transfer

🔄 Replacement Policy

  • Free replacement will be provided for damaged or incorrect products

  • If replacement is unavailable, a full refund will be issued

🚚 Shipping Charges

  • Return shipping costs may apply unless the issue is from our side

  • Original shipping charges are non-refundable

📩 Contact for Returns & Refunds

For any return or refund-related queries, contact us at:

Email: info@trendora.in
WhatsApp Support: 9007719335
👉 Chat on WhatsApp: https://wa.me/919007719335

By placing an order on Trendora, you agree to this Return & Refund Policy.